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Salesforce

★★★★4.319k reviewsFrom $25/user/mo

The enterprise-standard CRM — deeply customizable, with the ecosystem to match.

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Summary

Salesforce is built for scale and customization — if you can imagine a sales process, it can probably be configured (often via a consultant or admin). That power is also the drawback for smaller teams: implementation and admin overhead are real costs that HubSpot or a lighter CRM avoids entirely.

Strengths

Ease of Use
64
Value
68
Features
95
Support
78

Pricing

Starter
From $25/user/mo
  • Core features
  • Community support
  • Limited usage
Pro
From $25/user/mo
  • Everything in Starter
  • Priority support
  • Higher usage limits
  • Advanced features
Enterprise
Custom
  • Everything in Pro
  • Dedicated account manager
  • SSO & advanced security
  • Custom contracts

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