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Microsoft Teams

★★★★4.328k reviewsIncluded with Microsoft 365, or from $4/user/mo

Microsoft's all-in-one chat, video, and collaboration hub — the default choice for companies already on Microsoft 365.

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Summary

Teams' biggest advantage is bundling — if a company already pays for Microsoft 365, Teams is effectively free and deeply wired into Outlook, SharePoint, and Office apps. Outside the Microsoft ecosystem it feels heavier and less intuitive than Slack, which is the more common complaint from non-Microsoft-native teams.

Strengths

Ease of Use
70
Value
82
Features
86
Support
74

Pricing

Starter
Included with Microsoft 365
  • Core features
  • Community support
  • Limited usage
Pro
Included with Microsoft 365, or from $4/user/mo
  • Everything in Starter
  • Priority support
  • Higher usage limits
  • Advanced features
Enterprise
Custom
  • Everything in Pro
  • Dedicated account manager
  • SSO & advanced security
  • Custom contracts

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