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LiveAgent

★★★★★4.51.4k reviewsFrom $9/agent/mo

A budget-friendly helpdesk that bundles live chat, ticketing, and call center features in one plan.

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Summary

LiveAgent packs in live chat, a ticketing system, and even call center functionality at a fraction of Zendesk's price, which suits small teams — though its interface feels noticeably less modern than Intercom's or Zendesk's.

Strengths

Ease of Use
78
Value
88
Features
72
Support
76

Pricing

Starter
From $9/agent/mo
  • Core features
  • Community support
  • Limited usage
Pro
From $9/agent/mo
  • Everything in Starter
  • Priority support
  • Higher usage limits
  • Advanced features
Enterprise
Custom
  • Everything in Pro
  • Dedicated account manager
  • SSO & advanced security
  • Custom contracts

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