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Front

★★★★★4.61.6k reviewsFrom $19/user/mo

A shared inbox tool that feels more like collaborative email than a traditional ticketing system.

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Summary

Front keeps the familiar feel of an email inbox while adding internal comments and assignment, which support and account-management teams often prefer over the more ticket-centric UX of Zendesk or Freshdesk.

Strengths

Ease of Use
85
Value
72
Features
78
Support
81

Pricing

Starter
From $19/user/mo
  • Core features
  • Community support
  • Limited usage
Pro
From $19/user/mo
  • Everything in Starter
  • Priority support
  • Higher usage limits
  • Advanced features
Enterprise
Custom
  • Everything in Pro
  • Dedicated account manager
  • SSO & advanced security
  • Custom contracts

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