Home>Communication & Team Chat>Dialpad
Dialpad logo

Dialpad

★★★★4.32.4k reviewsFrom $15/user/mo

A cloud phone system with strong built-in AI call transcription and sentiment analysis for sales coaching.

Visit Dialpad

Summary

Dialpad's real-time AI transcription and coaching prompts during live calls go further than RingCentral's equivalent features, making it a common pick specifically for sales and support teams.

Strengths

Ease of Use
80
Value
76
Features
78
Support
75

Pricing

Starter
From $15/user/mo
  • Core features
  • Community support
  • Limited usage
Pro
From $15/user/mo
  • Everything in Starter
  • Priority support
  • Higher usage limits
  • Advanced features
Enterprise
Custom
  • Everything in Pro
  • Dedicated account manager
  • SSO & advanced security
  • Custom contracts

Users Also Love

Miro
The most widely used online whiteboard, central to remote team brainstorming and workshops.
Tidio
Popular live chat and AI chatbot tool aimed at small ecommerce stores and small business websites.
OpenPhone
Modern business phone system built for small teams, with shared numbers, call recording, and CRM-style contact notes.
Help Scout
A shared-inbox-style helpdesk designed to feel like email rather than a ticketing system.
Discord
Originally built for gamers, now widely used by creators and businesses to run free-form community spaces.
Slack
The default team chat app for most companies — channels, DMs, and huge third-party app support.
Miro
The most widely used online whiteboard, central to remote team brainstorming and workshops.
Tidio
Popular live chat and AI chatbot tool aimed at small ecommerce stores and small business websites.
OpenPhone
Modern business phone system built for small teams, with shared numbers, call recording, and CRM-style contact notes.