Crisp
4.61.3k reviewsFree tier; paid from $25/mo
An affordable live chat and shared inbox tool, positioned as a budget alternative to Intercom.
Visit CrispSummary
Crisp delivers much of Intercom's shared-inbox-plus-chat experience at a fraction of the price, which is its whole reason small businesses pick it over Intercom or Drift.
Strengths
Ease of Use
82
Value
88
Features
70
Support
76
Pricing
Starter
Free
- Core features
- Community support
- Limited usage
Pro
Free tier; paid from $25/mo
- Everything in Starter
- Priority support
- Higher usage limits
- Advanced features
Enterprise
Custom
- Everything in Pro
- Dedicated account manager
- SSO & advanced security
- Custom contracts
Users Also Love
Miro
The most widely used online whiteboard, central to remote team brainstorming and workshops.
Tidio
Popular live chat and AI chatbot tool aimed at small ecommerce stores and small business websites.
OpenPhone
Modern business phone system built for small teams, with shared numbers, call recording, and CRM-style contact notes.
Help Scout
A shared-inbox-style helpdesk designed to feel like email rather than a ticketing system.
Discord
Originally built for gamers, now widely used by creators and businesses to run free-form community spaces.
Slack
The default team chat app for most companies — channels, DMs, and huge third-party app support.
Miro
The most widely used online whiteboard, central to remote team brainstorming and workshops.
Tidio
Popular live chat and AI chatbot tool aimed at small ecommerce stores and small business websites.
OpenPhone
Modern business phone system built for small teams, with shared numbers, call recording, and CRM-style contact notes.